I need to return my order, how will I receive my refund if I paid using iwocaPay?

When processing a return or refund of an order that was paid for using IwocaPay, the usual process of warranty and returns applies. However, you will receive a refund directly from Reznor, not iwocaPay. Your IwocaPay payment schedule will remain the same despite any invoice queries. For more information visit our iwocapay page (https://www.reznor.co.uk/iwocapay/).